The German version of these Terms and Conditions is authoritative; this translation is provided solely for ease of understanding.

Last updated: October 2026

1. Scope and contracting parties

These Terms and Conditions apply to the letting of the holiday apartments Waldperle, Waldseele and Waldliebe, Kandelstraße 3, 78136 Schonach im Schwarzwald, Germany. The landlords are Marina and Matthias Förtsch (hereinafter “we”). They apply to bookings made via our website, by email and by telephone. For bookings made via booking portals, the terms agreed there take precedence.

2. Conclusion of contract

The presentation of the apartments on our website does not constitute a binding offer. By submitting your booking, you make a binding offer. The contract is concluded as soon as we confirm the booking in text form. The person making the booking is also responsible for the contractual obligations of the persons travelling with them.

3. No right of withdrawal

There is no statutory right of withdrawal for contracts for accommodation on a fixed date or for a fixed period (§ 312g Abs. 2 Nr. 9 BGB, German Civil Code). The cancellation terms in section 7 apply.

4. Prices and services

The total price displayed at the time of booking applies. It covers the use of the apartment with its furnishings, electricity, water, heating, Wi-Fi and the final cleaning fee of €90 per booking, which includes bed linen and towels. The following are charged separately: the visitor's tax (Kurtaxe) in accordance with the by-laws of the municipality of Schonach (currently €3.00 per night from age 16, €1.50 from 6 to 15, children under 6 free), the flat-rate pet fee of €45 per stay and any additional services expressly booked. The apartment may be occupied by no more than the number of persons stated in the booking confirmation; children count as persons.

5. Payment

If you pay by PayPal or credit card, the total price is charged at the time of booking. If you pay by bank transfer, the total price is due no later than 14 days before arrival, or immediately for bookings made less than 14 days before arrival. If a payment that is due is not received despite a reminder setting a reasonable deadline, we may withdraw from the contract; in that case, section 7 applies accordingly.

6. Security deposit

We do not charge a security deposit.

7. Cancellation and no-show

You may cancel at any time before arrival in text form (for example by email). The date on which we receive the cancellation is decisive. We do not charge a processing fee. In the event of cancellation, we may claim flat-rate compensation:

• up to 15 days before arrival: free of charge; any amounts already paid are refunded in full
• from 14 days before arrival and in the event of a no-show: 90% of the total price; the final cleaning fee is not charged

We set the compensation off against the payments you have already made and refund any surplus within 14 days. We will endeavour to let the apartment to someone else and will offset any income from re-letting as well as any expenses saved. You remain entitled to prove that we incurred no loss or a substantially lower loss. We recommend taking out travel cancellation insurance.

8. Changes to bookings

Up to 15 days before arrival, we will change your booking free of charge, provided the requested period is available. The price for the new period applies.

9. Arrival and departure

The apartment is available from 4 pm on the day of arrival and must be vacated by 10 am on the day of departure. An earlier arrival from 2 pm is possible by prior arrangement if the apartment has already been prepared. Access is via an electronic lock with a personal code, which you will receive before arrival. A later departure, until 12 noon at the latest, is possible only with our prior consent and costs €35. We take care of the final cleaning. On departure, we only ask you to put used dishes in the dishwasher and start it, empty the fridge and dispose of the rubbish.

10. Obligations during your stay

Please treat the apartment and its furnishings with care. The house rules, which can be viewed on our website and in the apartment, apply. Pets are permitted only by prior arrangement. Smoking is not permitted in the apartments. Making the apartment available to third parties or subletting it is not permitted. Defects and damage must be reported to us without delay so that we can remedy them.

11. Special cleaning

If anyone smokes in the apartment, a pet is brought without prior arrangement or the apartment is left exceptionally dirty on departure, we will charge a flat rate of €75 for the additional cleaning work. You remain entitled to prove that no additional work, or substantially less work, was required.

12. Liability of the guest

You are liable in accordance with the statutory provisions for damage culpably caused by you, the persons travelling with you, your visitors or your pets. We recommend taking out personal liability insurance.

13. Our liability

We are liable without limitation for intent and gross negligence and for injury to life, limb or health. In cases of slight negligence, we are liable only for breaches of material contractual obligations, and our liability is limited to the foreseeable damage typical of this type of contract. Strict (no-fault) liability for defects that already existed when the contract was concluded is excluded. We are not liable for temporary interruptions to public utilities (water, electricity, internet) or to the communal facilities of the residential complex (indoor pool, sauna, tennis court) for which we are not responsible; statutory rights in respect of defects remain unaffected.

14. Termination for good cause

We may terminate the contract without notice if guests, despite a warning, persistently disturb the peace of the building, cause significant damage to the apartment or occupy it with more persons than agreed. Our claim to the rental price remains in place; we will offset any expenses saved and any income from re-letting.

15. Force majeure

If the stay becomes impossible or is significantly impaired as a result of force majeure that was not foreseeable when the contract was concluded, either party may withdraw from the contract. We will refund any amounts already paid for services not provided.

16. Access

During your stay, we will enter the apartment only by arrangement, except in emergencies such as water damage.

17. Registration form and visitor's tax (Kurtaxe)

For the visitor's tax (Kurtaxe) and, where required by law, for the registration form (Meldeschein), we need details of the persons arriving. Details of how this data is processed can be found in the privacy policy.

18. Final provisions

German law applies. Mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected. Should any provision be invalid, the remainder of the contract remains valid; the invalid provision is replaced by the statutory provision. We do not participate in dispute resolution proceedings before a consumer arbitration board.